Welcome to KT Whitstable Taxis! We’re here to ensure your transportation needs are met with the utmost convenience and transparency. Below are some frequently asked questions to guide you through our services.
1. How can I book a taxi with KT Whitstable Taxis?
Booking with us is simple. You can either use our user-friendly online booking system on our website here or give us a call.
2. What areas do you cover for pickups and drop-offs?
We primarily operate in Whitstable and surrounding areas. Our services extend to local towns, airports, and other destinations. Please check with us if you have a specific location in mind.
3. Are your drivers experienced and licensed?
Absolutely. Our drivers are not only experienced but also licensed professionals. Your safety and comfort are our top priorities.
4. What types of vehicles do you have in your fleet?
Our fleet includes a variety of vehicles, from saloon cars to spacious MPVs, ensuring we can cater to different group sizes and preferences.
5. How do you ensure the safety of passengers?
We take safety seriously. All our vehicles undergo regular maintenance checks, and our drivers follow all safety protocols. Additionally, our drivers are vetted and licensed for your peace of mind.
6. Are your prices fixed, or are there hidden charges?
Our pricing is transparent, and there are no hidden charges. The fare you see during booking is what you’ll pay. We believe in providing honest and upfront pricing.
7. Can I make changes to my booking or cancel it?
Yes, you can make changes or cancel your booking. We understand that plans can change. Please refer to our cancellation and modification policies for more details.
8. Do you offer airport transfers?
Absolutely. We provide reliable and timely airport transfer services. Whether you’re arriving or departing, we ensure a smooth journey to or from the airport.
9. How do I contact KT Whitstable Taxis for further assistance?
You can reach our customer service team at [your contact email/phone number]. We’re here to assist you with any queries or concerns.
10. What if my flight is delayed?
We monitor flight schedules, and our drivers adjust their arrival times accordingly. Rest assured, we’ll be there to pick you up, even if your flight is delayed.
For any additional questions or specific inquiries, feel free to contact us. KT Whitstable Taxis is committed to providing reliable, safe, and convenient transportation services for all our valued customers.